Ferneto

“Using the Koenig dough dividing and rounding machine ‘Mini Rex Multi’ has made production so much easier for us. Since we bought the machine from Bakery Combinations in 2018, it allows us to produce approximately 2000 brioche buns within 2 hours every night. The machine is very easy to clean and operate. It took around two shifts to train our bakers and are very happy with the equipment. From a business perspective, the machine also enabled us to save on labour cost. Instead of a couple of people, we now only require one operator for completing the same procedure. The many features of the machine enable the ability to have consistency of a product once the recipe is dialled in. We find it very important to deliver the best variety of freshly baked products to our customers.”

Our experience working with Bakery Combinations has been exceptional, particularly the level of customer service and care we have received from Julius and the team. From our initial enquiries, they have consistently taken the time to understand our business needs and provide thoughtful, well-considered solutions.

Their broad experience across different bakery environments, from small local bakeries to large-scale production facilities, has been incredibly valuable in helping us assess the right equipment for our operation. We have always found their advice practical, knowledgeable and tailored to our specific requirements. At no point have we ever felt pressured to purchase, which has helped build a strong level of trust in the relationship.

Once we were satisfied that the solution was right for us, the purchasing process was seamless and well managed. The post-purchase experience has been equally impressive, with clear communication and regular updates throughout the process. We also greatly appreciated being introduced to their local service personnel in Perth, giving us confidence around ongoing support.

For Golden Bakery, purchasing machinery is not only about quality and longevity, but also about reliable maintenance, servicing and local technical support. Having experienced equipment suppliers in the past without adequate local support, we place significant value on knowing our investment can be properly supported throughout its life. Bakery Combinations has proven to be more than just an equipment supplier, and we see them as a trusted long-term partner as Golden Bakery continues to grow.

Our experience with Bakery Combinations, from start to finish, has been smooth and efficient. The installation of our new Hartmann Slicer & Bagger system was carried out professionally, and the training was excellent.

Once we learned how to operate the slicer, it made a significant difference to the speed and efficiency of our bread slicing. We’d like to thank Benjamin and the team for their outstanding help and support.

The experience with Mark has been fantastic. He was professional, knowledgeable, and wanted what was suitable for us. Our experience with Bakery Combinations was incredibly positive; we appreciated the comprehensive care that was taken to ensure Chu Bakery was provided with products to suit our specific needs. Mark provided advice on the features of the oven and provers, how they would adapt to our baking schedule, and how it would accommodate greater flexibility in our baking program.

The after-purchase care taken with Chu Bakery was the cherry on top of the cake. After the purchase, delivery, and installation, Mark would be in touch regularly to ensure everything was running correctly, and that the products were high grade and have suited our bakery perfectly. I know I would get the support I need.

From the very beginning, Mark and the Bakery Combinations team have consistently demonstrated professionalism, reliability, and a deep understanding of our unique requirements. The exceptional quality of the bakery equipment they have supplied has exceeded our expectations time and time again. Each product has proven to be durable, efficient, and tailored perfectly to our specific needs, allowing us to consistently delivery outstanding bakery products to our customers.

Over the course of Burleigh Baker’s relationship with Bakery Combinations, we have purchased a number of products, including MIWE retail shop ovens and rack oven, Sancassiano Hydra Mixers, and Rego bread slicers to name a few.

The team’s expertise, attentiveness, and commitment to customer satisfaction make the entire journey smooth and enjoyable. We would not hesitate to recommend them to anyone in need of bakery equipment and services.

Working with Bakery Combinations has been an incredibly positive experience throughout my journey of bringing Havilah Bakery to life. From my initial visit to their Mount Kuring-gai office to selecting the equipment for my bakery, the team has been supportive, approachable and genuinely invested in helping my business grow from the very beginning.

One of the things I’ve appreciated most is how responsive and attentive the team has been. Whenever I’ve had questions, I’ve received answers quickly, and they’ve always been willing to go the extra mile. From visiting my bakery location to providing assistance with the initial equipment delivery and setup in my garage, the team has consistently followed up and made sure I had the support I needed. Julius was also able to offer competitive pricing, and throughout the process, I’ve felt that the team genuinely wants to see Havilah Bakery succeed, rather than simply sell equipment. Their personal care and commitment have made the relationship feel less like a typical supplier arrangement and more like having a trusted team genuinely invested in my journey.

The equipment itself has made one of the biggest differences to my baking. The MIWE oven, proofer and FERNETO mixer and lamination machine have significantly improved my workflow, production capacity and, most importantly, the quality and consistency of my baked goods. I truly believe that having the right equipment plays a fundamental role in achieving exceptional results, and the difference it has made to my pastries is something I’m incredibly happy with. Great baking starts with quality ingredients and good technique, but having reliable, professional-grade equipment brings everything together.

I’m extremely happy with both the equipment and the ongoing support I’ve received from Julius, Sven, Adam and Emily. Starting a bakery comes with many challenges, and having a team like Bakery Combinations behind me has made the journey that much easier. I’m grateful to have them as part of Havilah Bakery’s story and look forward to continuing our relationship as the business grows.